If you need to register an Owner for Direct Debit on their behalf—such as over the phone or using a completed paper form—you can generate their customised Direct Debit request form using the Copy Setup Link option.
To do this:
- Go to the Owner’s profile and click Manage
- Select the Billing tab
- Click Copy Setup Link to generate and copy the customised Direct Debit form link
- Open a new tab in your web browser. Paste the URL into the address bar, and press Enter.
- This will then display your Owner’s custom Direct Debit Request Form.
- Complete the payment details, and follow the prompts above (as per owner setup).
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